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ABIAZIEM, F. U and BAKO, Z.F (2019) THE EFFECT OF TOTAL QUALITY MANAGEMENT ON STUDENTS’ (CONSUMERS’) SATISFACTION IN TERTIARY INSTITUTIONS. (A STUDY OF FEDERAL POLYTECHNIC, ILARO, OGUN STATE). Journal of Management and Technology [JORMATECH], 5 (1). pp. 1-14. ISSN 117-1847
ABIAZIEM, F. U and BAKO, Z.F (2019) EFFECTIVE PERSONAL SELLING STRATEGIES AS PANACEA TO CUSTOMER RETENTION IN ACCESS BANK PLC, ILARO, OGUN STATE. In: 1st National Conference of WITED, Ilaro Chapter, August 13-16, 2019, The Federal Polytechnic, Ilaro.