OJUAWO, Olutayo and AROWOLO, PAUL (2019) IMPROVEMENT OF HEALTHCARE APPOINTMENT SCHEDULING PROCESS THROUGH MOBILE APPLICATION. In: 4th National Development Conference of The School of Pure and Applied Science, 2nd – 5th December, 2019, The Federal Polytechnic, Ilaro.
![[img]](http://eprints.federalpolyilaro.edu.ng/style/images/fileicons/text.png) |
Text
Full+Paper+Mobile+App 2019.pdf Download (584kB) |
Abstract
There is an accentuation on the need to change in the way hospital services are offered by adopting e-Health technologies in order to achieve the national vision of applying information and communication technologies (ICT) in the health sector. Perfect patient scheduling is one of the key aspects of the healthcare industry. Being able to tackle patients proficiently and on time is crucial to patients’ wellbeing and to the reputation of doctors, physicians or clinical establishments. Timely availability of doctors is critical whenever a patient needs to see a specialist doctor for treatment and a serious bottleneck lies in the application of appropriate technology techniques to improve appointment scheduling. In order to eradicate the existing problem of waiting time in the system before service been served, or without been attended to, several techniques have been suggested to reduce and enhance the flow by which appointment is scheduled in the healthcare centers, such as online patient registration and scheduling appointment. The Case study for this research, The Federal Polytechnic Ilaro health center, operates on the manual way of patients booking an appointment to see a doctor. This old system requires a patient to be in the clinic to fill the registration form, and wait to be called in for an appointment or wait for an agreed date for an appointment, which is time-consuming. The main aim of this paper is to develop a mobile-based application scheduling system for overseeing patient appointments. We also sampled the students' opinion, by administering the questionnaire, on the existing way of appointment booking and the new system to be developed. Furthermore, we utilized SPSS to analyze the questionnaire.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | Q Science > Q Science (General) |
| Divisions: | Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science |
| Depositing User: | Mr Taiwo Egbeyemi |
| Date Deposited: | 11 Jun 2020 15:37 |
| Last Modified: | 11 Jun 2020 15:37 |
| URI: | http://eprints.federalpolyilaro.edu.ng/id/eprint/511 |
Actions (login required)
 |
View Item |
