JIMOH, Ibrahim B and AKAPO, Felicia. B (2019) IMPACT OF TOTAL QUALITY MANAGEMENT ON ORGANISATIONAL PERFORMANCE OF FEMALE STAFF IN DANGOTE CEMENT PLC. IBEESE, OGUN STATE. In: 1st National WITED Conference, August 13-16, 2019, Ilaro Chapter. The Federal Polytechnic, Ilaro.
Full text not available from this repository.Abstract
This study examines the impact of total quality management on organisational performance of female staff in Dangote cement plc. Ibeese, ogun state. A survey design was adopted for the study where questionnaire was the instrument used to elicit information from 70 academic staff from 5 Schools (Faculties) in Federal Polytechnic, Ilaro. A convenience sampling technique was used to select the respondents based on gender and age. Two (2) modified and adapted instruments tagged Survey on the Implementation of Total Quality Management and an instrument with variables regarding organizational performance by (Lau & May, 1998) were used for data collection. Product moment correlation and multiple regression analyses were used in analyzing the data collected. This result shows that there is a positive and significant relationship between management commitment, staff orientation, employees’ commitments and organizational performance. Furthermore, a unit increase in management commitment, staff orientation and employees’ commitment will cause 2.189, 3.015 and 3.816 unit increases in organizational performance provided other independent variables are held constant. It was concluded that total quality management practice has significant impact/contribution to organizational performance. The study therefore recommended among others that Top management should actively participate in quality management activities, strongly encourage employee involvement in quality management activities, purses long term business success and discusses many quality related issues in top management meeting
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | P Language and Literature > PN Literature (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Miss Ann Orjime |
| Date Deposited: | 28 Jun 2020 20:24 |
| Last Modified: | 28 Jun 2020 20:24 |
| URI: | http://eprints.federalpolyilaro.edu.ng/id/eprint/786 |
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