The Impact Of Effective Control System In Food and Beverage Department on the Profitability of Hotel Business in Abeokuta Metropolis, Ogun State, Nigeria.

Aneke, F.O (2021) The Impact Of Effective Control System In Food and Beverage Department on the Profitability of Hotel Business in Abeokuta Metropolis, Ogun State, Nigeria. In: SPASCIT, 2021, Federal Polytechnic Ilaro, Ogun State.

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Abstract

This study investigated the impact of effective control system in the food and beverage department in the hospitality industry using three selected hotels in Abeokuta. The research was based on primary data collected from 96 respondents in a cross-sectional survey using multi-stage sampling approaches. The data collected were analyzed using both descriptive and quantitative techniques. Descriptive techniques and chi-square were used to analyzed the data collected. The results obtained revealed that there was a significant relationship (p < 0.05) between the effective control system and means of attaining the hotel goals in the study area and also between effective control system and means of improving the image of the hotel industry in the study area. Based on the research findings it was concluded that the effective control system of the hotel most especially the food and beverage system is the major factor that can be used in achieving hotel goals, manage, and coordinate hotel activities and also project the image of the hotels in the study area. The study therefore recommends that hotel staff should be equipped with adequate skill and knowledge by conducting regular training regarding effective control measurement systems. Implement a sensible bonus and reward scheme for staff which rewards them for improving hotel performance. The management should therefore have structures in place that ensure that the procedure of performance measurement is clear to all employees such as periodic performance appraisal.

Item Type:	Conference or Workshop Item (Paper)
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User:	Mr Taiwo Egbeyemi
Date Deposited:	11 Oct 2022 11:13
Last Modified:	11 Oct 2022 11:13
URI:	http://eprints.federalpolyilaro.edu.ng/id/eprint/2033

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