Banjo, Abosede B and Sofoluwe, Tolu J (2020) AdministrativeCompetenceandservicedeliveryinOgunStateLocalGovernment Council. In: scit conference 2020, 2020, The Federal Polytechnic, Ilaro, Ogun State.
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Abstract
ServiceDeliveryhastodowiththeactualdeliveryofaserviceorproductto the customer,clients,or public. Therefore this study examined the administrativecompetenceandservicedeliveryofadministrativestaffinOgun StateLocalGovernmentCouncils.ThreeHypothesesweretestedforthepurpose ofthisstudy.Onehundredandtwenty(120)oftherespondentsfrom thetotal populationweresampled.Thestudyemployedmulti-stagesamplingtechniques. Firststage,thestratified sampling wasused to delineatethewholeLocal GovernmentCouncilsinOgunStateaccordingtotheirgeo-politicalzonesfor properdemarcationoftherespondents’area. Simplerandom samplingwas usedtoselecttwo(2)LocalGovernmentCouncilsfrom thegeo-politicalzonesin Ogun State.The study finds outthatthere is sharp contrastbetween administrativecompetenceofemployeesandservicedeliverytothepeople.The studyrecommendsthat,theLocalGovernmentCommissioninOgunStateneeds toexposeLGemployeestorelevantandin-servicetoensurethatahighstandard ofefficiencyandproductivityismaintainedatalltimes.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Mr Taiwo Egbeyemi |
| Date Deposited: | 03 Apr 2023 12:17 |
| Last Modified: | 03 Apr 2023 12:17 |
| URI: | http://eprints.federalpolyilaro.edu.ng/id/eprint/2235 |
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