A Communication Approach To Leading Difficult People

Folayan, Bolu John (2017) A Communication Approach To Leading Difficult People. In: 3rd International Conference, November 27th and 28th, 2017, OBAFEMI AWOLOWO UNIVERSITY.

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Leadership is a big challenge everywhere today – in schools, churches, social clubs, homes, businesses, governance and politics. This explains the huge attention scholars have paid to the subject in recent years across disciplines. Leadership literature, however, reveals that perhaps too much attention has been given to leaders at the expense of the led: the former’s Physiological qualities (fitness/good health, intelligence, etc.); Psychological qualities (visionary, empathetic, courageous, etc.); Sociological qualities (integrity, etc.); Communication Skills (ability to share his or her vision; expressiveness, etc.). Yet, leadership experts agree that there can be no leadership without the led. A popular definition of leadership offered John C. Maxwell says a leader is someone who wants to achieve a result and is able to take others along with him/her to achieve that result (Maxwell, 2011). This author submits that more often, success in leadership is rapidly enhanced when adequate attention is focused on those being led, who often are difficult to lead. The author sampled 20 emerging CEOs drawn from the private and public sectors in Nigeria and proposes the C-Q-M (Coping, Quarantining and Motivating) communication framework for managing difficult people in organizational settings.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HM Sociology
H Social Sciences > HT Communities. Classes. Races
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Miss Ann Orjime
Date Deposited: 30 May 2020 13:28
Last Modified: 30 May 2020 13:28
URI: http://eprints.federalpolyilaro.edu.ng/id/eprint/204

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